Accessibility Statement

Soho Man and Van Accessibility Statement

Soho Man and Van is committed to providing an accessible online experience for all users, including disabled customers, carers, and those using assistive technologies. This Accessibility Statement explains the steps we take to make our website and online booking information easy to use, particularly for people searching for an accessible Soho Man and Van service in the local area.

Our Accessibility Commitment

We aim to meet the Web Content Accessibility Guidelines version 2.1, Level AA. These guidelines are recognised as an international standard for making web content more accessible to people with a wide range of impairments, including visual, auditory, physical, speech, cognitive, language, learning and neurological disabilities. Our goal is that everyone can find information about Soho Man and Van services, request quotes and plan moves within Soho and nearby areas without unnecessary barriers.

Current Level of Compliance

The Soho Man and Van website is designed with WCAG 2.1 AA principles in mind: perceivable, operable, understandable and robust. While we continually work to improve the user experience, we recognise that some parts of the website may not yet be fully compliant. We are actively reviewing content, structure and code to bring any remaining elements in line with WCAG 2.1 AA wherever reasonably possible.

Support for Screen Readers

Our website is built to support people who use screen readers and other assistive technologies to access information about our Soho Man and Van area services. We use clear headings to describe sections, meaningful page titles, and descriptive text for images where they add important information. Wherever possible, we avoid using text that is contained only in images and we use simple, consistent language so that customers relying on screen readers can understand our moving and van hire services without confusion.

Keyboard Navigation

The Soho Man and Van website is designed so key features and content can be accessed using a keyboard alone. Users should be able to move through menus, forms and buttons in a logical order using the tab, shift plus tab and enter keys. We aim to ensure that keyboard focus is always visible and that interactive elements, such as quote forms or call to action buttons, can be used without a mouse. If you rely on keyboard navigation and find an area that is difficult to access, please let us know so we can consider an improvement.

Readable Content and Layout

To support a broad range of visitors to our accessible Soho Man and Van website, we aim to use clear fonts, sufficient colour contrast and straightforward layouts. Content is written in plain language wherever possible, with short paragraphs and descriptive headings to help users quickly locate information about local moves, loading help and timing options. We also aim to ensure that text can be resized using standard browser tools without loss of content or functionality.

Ongoing Improvements

Accessibility is an ongoing process, and we are committed to regularly reviewing our website as we add or update information about Soho Man and Van services. This includes checking new content for accessible structure, reviewing colour contrast and testing forms and interactive features. Where full compliance with WCAG 2.1 AA cannot be achieved, we aim to provide accessible alternatives or workarounds wherever feasible.

Requesting Accessible Formats and Support

If you experience any difficulty using the Soho Man and Van website, or if you need information about our services in an alternative accessible format, you can contact us and explain your requirements. For example, you may request information about bookings, pricing or local service coverage in large print, plain text or another format that better suits your needs. We will consider all reasonable requests and respond as promptly as we can.

Feedback and Contact for Accessibility Issues

Your feedback is important in helping us make our accessible Soho Man and Van area services easier for everyone to use. If you encounter any accessibility barriers on our website, or if there is something that would make it easier for you to book or manage your move, please contact us and describe the issue, the page you were using and the device or software you rely on. We will review your feedback and take it into account when planning future updates and improvements to our online services.